Privacy Policy
1. Who We Are
Lorne & Lyle is a premium home & lifestyle brand focused on modern minimalism, European craftsmanship, and consciously crafted essentials.
Our website address is: https://lornelyle.com
2. Information We Collect
a) Information You Provide to Us
We collect information you voluntarily submit, such as:
Name
Email address
Phone number
Billing & shipping details
Order details
Contact form submissions
b) Automatically Collected Information
When you browse our site, we may collect:
IP address
Browser type
Device information
Pages visited
Time spent on site
General location (non-precise)
This helps us improve performance, security, and overall user experience.
c) Payment Information
We do not store full credit/debit card details.
All payments are processed securely through trusted third-party gateways.
3. Cookies & Tracking Technologies
We use cookies to:
Improve website functionality
Save your preferences
Enable login sessions
Understand site traffic (analytics)
Maintain cart & checkout functionality
You can disable cookies in your browser, but some features may not work properly.
4. Comments & Media Uploads
If comments are enabled:
We collect comment form data + IP address for spam protection.
An anonymised email hash may be shared with Gravatar to display profile images.
Avoid uploading images with GPS/EXIF data, as visitors may extract this information.
5. Embedded Content
Pages may include embedded content (videos, images, articles).
External sites may collect data and track interactions as if you visited them directly.
6. How We Use Your Information
We may use your information to:
Process & deliver orders
Respond to inquiries
Improve website experience
Personalize content
Send order confirmations & updates
Prevent fraud & enhance security
Comply with legal requirements
We do not sell or rent your personal data.
7. Who We Share Your Data With
We only share information with trusted partners essential for operations:
Payment processors
Shipping providers
Email service platforms
Hosting & caching services
Security/spam protection tools
Analytics platforms
All partners are GDPR-compliant and receive minimal required data.
8. Data Retention
Customer Orders
Retained as long as required for legal, tax, and support purposes.
Contact Forms
Stored only for customer support needs.
Comments
Stored indefinitely (if enabled).
Registered Accounts
Users can view, edit, or delete their data anytime (except username).
9. Your Data Rights
Depending on your region, you may:
Request access to your personal data
Request correction or deletion
Request a downloadable data file
Restrict or object to processing
Withdraw consent (e.g., unsubscribe)
Request complete account erasure
Contact us at: support@lornelyle.com
10. Data Protection & Security
We use industry-standard security measures including:
SSL/HTTPS encryption
Encrypted payment processing
Firewall & malware protection
Limited internal access
No system is 100% secure, but we take every reasonable precaution.
11. Children’s Privacy
We do not knowingly collect information from children under 13.
Our website is not intended for minors.
12. Changes to This Policy
We may update this Privacy Policy occasionally.
Any changes will be reflected with an updated date at the top of this page.
13. Contact Us
For privacy or data concerns, contact us at: